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FAQ's

How do I place my order?

Online order:

Simply select from the given package and click on 'Order Now'. Fill in the small form and pay via credit card through available payment methods.

Place your order to the consultant:

You can also contact our design consultant through live chat or calling our hotline anytime. The consultant will help you select the appropriate package for you and will also help you in making payments. Once you have made the payment LogoBench starts working on developing your designs.

How do i contact LogoBench for further details and inquiries?

For further details and inquiries you can contact our customer support services are available 24x7. If you have already placed an order a separate account is created for every customer. Each customer is communicated through that account area and all the details and designs are also discussed in account area.

Who has the copyrights of the final designs?

LogoBench will provide complete ownership and copyrights to the customer for the designs when the product is delivered. Before the finalization of the project, the ownership and copyrights will be held by LogoBench.

How is the final design delivered to the customer and how the copyrights are transferred?

The final designs are also uploaded in customer's account area from where the designs can easily be downloaded. Furthermore, LogoBench can also email the final designs to the customers if required. Signed copyright transfer documents are also given to the customers only after completion of designs and customer is 100% satisfied.

What is the benefit for explanation animation?

Explanation Animation allows you to embed the video on your site helping your brand to boost sales. It will build your brand resulting in great social activity.

How to keep the content on my social media sites up –to date?

Blog is the best source these days. Our team would provide you with creative content writing for your banners and taglines to keep your social media sites updated and attractive at all times. Customers are more inclined to stay connected with a firm that is upbeat and fresh rather than who goes obsolete very quickly.

What are the payment methods?

Customers can pay via any of the following methods:
  • Credit Cards
  • PayPal
  • Wire Transfer
  • Bank Cheques

How long does it take to get initial concepts?

Once you have placed an order LogoBench starts working on your idea and it takes between 24 to 48 hours to get ready the initial concepts. In case of urgency you can go with the rush delivery option for quicker turn-around time of 24 hours. The initial concepts are uploaded in customer's account area.

What if I don't like any of the initial design concepts?

You have the option to either request a revision or a refund. Read our refund policy and money back guarantee section for details. Customer can ask for unlimited revisions until he is 100% satisfied, but once a revision has been ordered, the refund policy doesn't stand. Furthermore, customer can also upgrade the package for additional new concepts.

What is Social Media Marketing?

Social media marketing is connecting with your customers throughout the world using internet and different network connections. There are many sources of social media marketing i.e. blogs, online communities & social networking websites.

How soon can I review the results of my social media marketing techniques?

It depends on the kind of business you have. The more active you're on social media, the quicker you'll be able to find out consumer's response. Results can take weeks, months or may be years; everything depends on how actively you participate on social media sites.

Which social media website should I join first?

We recommend our customers to first create a social media marketing plan to find out the importance of each website on its own. Facebook is the first place that you should join as it is used by billions across the world and costs almost zero to reach them.

I have a small marketing budget, will social media be effective for my firm?

For small business owners who lack funds to employ effective social media marketing techniques, special packages have been created that are low in cost and will employ the same marketing tactics for someone with a million or trillion dollar budget. Our team emphasizes on the importance of creating s marketing strategy first to sort out your social media priorities and then invest accordingly.

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